Case study
A person on the path
A high-impact step waits for a named person.
The situation
The step can move money, change a record, or send something you cannot undo in a chat window.
What the agent tried
The agent is ready to write. The policy says a named person has to agree.
What the check did
The action waits. It does not reach the system.
What you can show
The person’s reason is in the file. The yes and the no are both written.
More of the house: Gateway, Nexus, the open protocol.