Privacy Policy

1. Introduction

At Hardalion, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or interact with our services.

By using our Service, you agree to the collection and use of information in accordance with this Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, company name, and billing information
• Profile Information: Username, profile picture, and other information you choose to provide
• Payment Information: Credit card details, billing address, and payment history (processed through secure third-party payment processors)
• Communication Data: Messages, support requests, feedback, and other communications you send to us
• Content: Data, files, and content you upload, create, or store through our Service

2.2 Information We Collect Automatically

When you use our Service, we automatically collect certain information, including:

• Usage Data: Pages visited, features used, time spent, and actions taken
• Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
• Log Data: Access times, error logs, and system performance data
• Location Data: General location information based on IP address
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

2.3 Information from Third Parties

We may receive information about you from third-party services, such as authentication providers, payment processors, analytics services, and business partners, in accordance with their privacy policies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our Service, process transactions, and fulfill your requests
• Account Management: To create and manage your account, authenticate users, and provide customer support
• Communication: To send you service-related notices, updates, security alerts, and administrative messages
• Marketing: To send you promotional communications (with your consent) and inform you about new features, products, or services
• Analytics: To analyze usage patterns, monitor performance, and improve our Service
• Security: To detect, prevent, and address fraud, security issues, and technical problems
• Legal Compliance: To comply with legal obligations, enforce our terms, and protect our rights
• Research and Development: To conduct research, develop new features, and improve user experience

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as hosting, payment processing, analytics, customer support, and email delivery. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Business Transfers

If Hardalion is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a legal process.

4.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Secure data centers and infrastructure
• Employee training on data protection
• Incident response and breach notification procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent where processing is based on consent
• Opt-Out: Opt out of marketing communications

To exercise these rights, please contact us at privacy@hardalion.com. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect and store information about your preferences and activity on our Service. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze how you use our Service
• Provide personalized content and advertisements
• Improve security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Account information is retained while your account is active and for a reasonable period thereafter. Transaction records may be retained for legal and accounting purposes as required by law.

9. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

We ensure that appropriate safeguards are in place to protect your information in accordance with this Policy, including standard contractual clauses and other mechanisms approved by relevant data protection authorities.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to delete your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at privacy@hardalion.com.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 6 above. Our legal basis for processing your information includes:

• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• Your consent

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Policy on this page with a new "Last updated" date
• Sending you an email notification (if you have an account)
• Displaying a prominent notice on our Service

Your continued use of our Service after any changes to this Policy constitutes your acceptance of the updated Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: