Refund Policy

1. 30-Day Money-Back Guarantee

We want you to be completely satisfied with your purchase. We offer a 30-day money-back guarantee on all purchases. If you are not satisfied with our products or services for any reason, you may request a full refund within 30 days of your purchase date.

2. How to Request a Refund

To request a refund, you can:

• Contact our support team at support@hardalion.com
• Use the contact form on our Contact page
• Contact Paddle directly through the receipt email you received after purchase

Please include your order number or the email address used for the purchase to help us process your request quickly.

3. Refund Processing

Our payments and refunds are processed by Paddle.com, which acts as our Merchant of Record. Once a refund is approved:

• Credit/Debit Card payments: Refunds are typically processed within 3-5 business days
• PayPal payments: Refunds are typically processed within 48 hours

Please note that the time it takes for the refund to appear in your account may vary depending on your bank or payment provider.

4. Subscription Cancellations

You may cancel your subscription at any time. Upon cancellation, you will continue to have access to your subscription benefits until the end of your current billing period. If you cancel and would like a refund, please contact our support team.

5. Our Merchant of Record

Paddle.com is our Merchant of Record. This means Paddle handles all payment processing, billing inquiries, and refund processing on our behalf. When you make a purchase, you are purchasing from Paddle, who then provides you access to our services.

For payment-related inquiries, you can also contact Paddle directly through the links provided in your purchase receipt.

6. Contact Us

If you have any questions about our refund policy, please contact us: